Google My Business Offers Free Messaging Service

| February 12, 2021

Free Messaging Service

It is no secret-People prefer texting rather than phoning.  It is faster and certainly more convenient.  In this article, we will discuss why you should use message on your Google Business Listing.  This should not be overlooked if you are serious about online marketing. 

If you want more proof – see below stats

According to TextMagic: 

Texting Vs Phone

This is why Google offers a FREE text service for all Google, my Business users.   Google is now allowing all prospects, clients, or customers to communicate in real-time.  

Think of the possibilities!

When you integrate this tool into your marketing strategy, a whole new level of communication is accessible.  Google my Business listings have become one of the most critical approach for getting ranked locally.  But Google my Business messaging will now allow a business owner never to lose these valuable connections.

The Google My Business Messaging Tool Allows Customers to Engage with Businesses Instantly

Wouldn’t you agree that the reason individuals use messaging is that there is instant gratification? That is why you see people living “on their phones.”  This is the reason that Google stepped up to the plate. As a business owner, it is essential to have these tools to stay competitive and your business share.   When a prospective customer is looking for a product or service, they land on your Google business profile, and if they call and get a voicemail, they move on to the next company.

How to Get Started with Google Messaging

  1. Download the Application from the App Store (see below)
How to Get Started with Google Messaging

2. After you sign in – click the “Customers” tab at the bottom (see below)


3. Select MESSAGES at the top of the screen (see below)



Connect with customers

5. Then make sure that notifications are turned ON in your Notifications settings on your phone

Important Notes about Google My Business Messaging

It will take up to 72 hours for changes to start working, but there are no other steps that you will need to take after that.  

The MESSAGE option will appear on your Google Listing (on the phone only)

Google My Business Messaging

When someone sends you a message via your Google Business app, you will see the following on your HOME screen

Easy Review

You can also go to your Google application and retrieve your messages there (see below)

Edit your welcome message

I hope you take advantage of this free Application.  If you need assistance setting this up (at no charge), please fill in the form below OR message me (from your phone) at

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